Viena Sąskaita: €30,000 saved during the program
Five leaders at Viena Sąskaita saved more than €30,000 during ChangeAI's AI mastery program. Every result described here happened while the program was still running.
| €30,000+ | 3 min | 5 of 5 |
|---|---|---|
| saved during the program alone | to build a dashboard that used to wait months | leaders building with AI on their own |
Sector: fintech. Program: AI mastery program. Participants: CEO, CMO, CTO, Product Owner, Head of Product Development and Implementation.
About Viena Sąskaita
Viena Sąskaita is a licensed Lithuanian fintech company that has spent more than 17 years helping people manage and pay their household bills more easily. Its platform and mobile app connect more than 230,000 active users with 2,500 service providers across Lithuania and process more than a million payments every month.
The company holds a payment institution licence supervised by the Bank of Lithuania and operates in the Polish and Estonian markets. CEO Aušra Čiuplienė, a speaker at international Women in Tech forums, keeps widening the product range: among other features, Viena Sąskaita now offers bill insurance and budgeting tools.
The challenge: move faster without waiting for IT
Like many fast-growing tech companies, Viena Sąskaita's IT team works to a clear product roadmap, and there is never enough time or people for it. The CEO asked: can the leadership team handle day-to-day operational needs, build internal tools and improve processes without the IT team?
The answer would decide how fast the business could move and how much money went to outside partners.
"I wanted to show the team that AI can speed up and streamline work without big budgets and without depending on IT resources. I didn't expect the team to adopt the initiatives and the use of AI in everyday tasks so quickly." Aušra Čiuplienė, CEO, Viena Sąskaita
The program
All five leaders took part in ChangeAI's AI mastery program. Over a few weeks it takes participants from the basics to using AI on their own in real work: prompting, AI assistants, Google Workspace and Copilot for Microsoft 365 integrations, no-code automations, and the legal and data protection questions.
Why it worked:
- Practice from day one. Participants built and used real AI tools during the program itself.
- No IT needed. Business team members apply everything they learned themselves, without developers.
- Legal and data safety. The leaders rolled out AI with confidence, because governance and security questions were settled.
- A range of tools. Participants learned to judge and pick the right tool for each task, with ChatGPT as one option among several.
- Agents and automations. Leaders with no technical background found they could build automations themselves.
Results
The leadership team started applying what it learned straight away, during the program. It needed no extra spending.
| What changed | Impact |
|---|---|
| Market analysis | The leaders run competitive and market analysis themselves with AI. External consultants used to do it. |
| Dashboards | Internal dashboards and data visualisations built without developers or analysts. They would otherwise have waited months in the IT queue. |
| TV ad | A video ad produced for a third of the usual agency price, with an AI video specialist recommended by ChangeAI. |
| Process improvement | Operational improvements that used to need IT are now run and delivered by the business team. |
| Financial impact | By dropping external agencies, developers and analysts, the team saved more than €30,000 during the program alone. |
When IT and business leaders understand each other
The program's biggest effect can't be counted. When the CTO, the CEO and the marketing and product leaders learned to work with the same AI tools together, they built a shared understanding that changed how they work together every day.
Operational improvements that used to need long back-and-forth between departments are now planned and delivered by the process owners. The IT team stays focused on the product. Business leaders get more done themselves. Decisions that used to need a go-between are made on shared understanding.
That kind of understanding is hard to build any other way, and its value grows every month.
What the participants say
"The AI mastery course was extremely useful and practical. The broad, well-structured material let me get to know various AI tools and actually apply them in my daily work. Core topics, such as writing effective prompts, gave quick and tangible benefits: I started using AI agents for work tasks. I recommend it to anyone who wants to strengthen their AI skills." Julija Matutė, Product Owner
"The course helped me get to know AI's possibilities in more depth, feel the differences between tools and go beyond writing prompts in ChatGPT. After the practical exercises I found the courage to build an agent and set up automations, even though until then that seemed like something only for IT specialists. Thank you for the wider perspective and the practice, which helps me improve processes and get faster results every day." Reda Četkauskienė, CMO
"A valuable and relevant program. It covers legal and data protection questions, looks to the future, and suits anyone planning to roll out AI automations." Diana Mitenkova, Head of Product Development and Implementation
The main point
When the business team can build things itself, the IT team can focus on the systems that create value, and everyone moves faster.
Viena Sąskaita's leaders showed it: when product, marketing, operations and technology leaders learn together, the business moves faster, more independently and with less reliance on outside contractors. The €30,000+ saved during the program is only the start. The value keeps adding up after it.
"When people stopped asking 'can AI help?' and started asking 'how do we apply it?', I knew a real change had happened. We've only just started to understand what AI means for our work. And that's the most exciting place to be." Aušra Čiuplienė, CEO, Viena Sąskaita
Quotes translated from Lithuanian.
You'll find more results on our customers page, and more about the AI skills program for leaders and teams on the AI Skills Development page.